About B9
- B9 Membership
- Is my money FDIC insured?
- Does B9 offer loans?
- Does B9 support Plaid?
- Does B9 pay two days early?
- Does B9 offer joint accounts?
Advance
- How do I get an advance?
- How to increase my advance limit?
- Eligibility requirements for the advance service
- How to mark card transactions as income?
- Why did my advance amount go down?
- Can I request higher advance amount?
Account
- Creating a B9 account: steps & problems
- Incomplete Verification: Common issues when scanning your ID
- Updating personal information
- Can I stop my account from closing after requesting it?
- How to switch membership plan?
- How to enable Face ID / fingerprint?
Cards
- Add money to my B9 account
- How do I order my first B9 card?
- Linking an external card to B9 Wallet
- Can I use my card outside of the United States?
- How do I activate my B9 Visa Debit Card?
- How do I reset a PIN for B9 Card?
Transactions
- Managing your recurring transactions
- What is a pending transaction?
- Where’s my direct deposit?
- What are authorization holds?
- How do I enable or disable certain types of card transactions?
- What are my account limits?