About B9
- B9 Membership
- Is my money FDIC insured?
- Does B9 offer loans?
- Does B9 support Plaid?
- Does B9 offer joint accounts?
- What is the name of the bank?
Advance
- How do I get an advance?
- How to increase my advance limit?
- Eligibility requirements for the advance service?
- How to mark card transactions as income?
- Setting up your direct deposits or income
- How does advance repayment work?
Account
- Creating a B9 account: steps & problems
- Incomplete Verification: Common issues when scanning your ID
- Updating personal information
- How to switch membership plan?
- How to enable Face ID / fingerprint?
- Issue with Login to the B9 App
Cards
- How do I order my first B9 card?
- Add money to my B9 account
- Linking an external card to B9 Wallet
- How do I activate my B9 Visa Debit Card?
- How do I reorder B9 card?
- How do I reset a PIN for B9 Card?
Transactions
- Managing your recurring transactions
- Understanding pending transactions
- Managing your transaction limits
- Transfers to third-party wallets
- Wire transfers
- Transaction Limits