B9 is a subscription-based service with monthly fees, which you agreed to when signing up. These fees are automatically deducted from your account each month as long as you're with us and are non-refundable, as they support the management and maintenance of your account.
While we understand circumstances may change and you may need to cancel your account, but please keep in mind that the monthly fees are non-refundable. We encourage you to review the Check Cardholder Agreement for details on our policies. We value your business and are here to help with any questions.